Privacy policy

Welcome to Purplevilla. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing and Shipping Address
  • Payment Information
  • Order Details and Purchase History
  • IP Address and Device Information
  • Browser and Website Usage Data

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized transactions
  • Comply with legal obligations
  • Send promotional offers and marketing communications (if you choose to receive them)

Payment Information

All payments made on our website are processed through secure third-party payment gateways. Purplevilla does not store your complete credit card, debit card, UPI, or banking information.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Shipping and courier partners for order delivery
  • Payment gateway providers for transaction processing
  • Service providers assisting in website operations
  • Government or legal authorities when required by law

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings, although certain website features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Marketing Communications

By providing your contact information, you may receive promotional emails, SMS, or WhatsApp messages from Purplevilla regarding new products, offers, and updates.

You may opt out of these communications at any time.

Third-Party Links

Our website may contain links to third-party websites. Purplevilla is not responsible for the privacy practices or content of such websites.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

Purplevilla reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date